FAQs
Frequently asked questions
Quick answers about our heating services, renewable options and Homecover. Cannot find what you need? Give us a call or send a message.
Standard boiler service: £70
Safeheat FAQs
What do we do?
Gas, oil and LPG central heating installation and service, plus plumbing, including electrical. See all our services.
Why service a boiler?
For safety and efficiency, which also saves you money on your gas or oil bills.
How much does it cost to service a standard boiler?
£70. But have you considered Homecover? The annual service is included.
What are landlord safety checks?
Annual inspections to make sure all gas equipment in a let property is working correctly. See Landlord Homecover.
How much does an installation cost?
It varies depending on the property. Request a free survey and we will give you a free quotation.
Do you offer a breakdown service?
Yes: a 24 hour breakdown service, 365 days a year. Call 01803 523 700.
Renewable FAQs
What are the benefits for you?
- Not reliant on fossil fuels
- Not reliant on the big energy suppliers
- Saving money long term
- Never run out of fuel
- No price rises on the cost of air
What are the benefits for the planet?
- Lower CO2
- Lower greenhouse gases
- Lower dependence on fossil fuels
- Keeping Devon green
Is there any funding available?
Funding may be available for energy saving measures and improvements. We can advise you on what you are entitled to. Find out more.
Homecover FAQs
What's covered?
Bronze covers your boiler and controls (£11 per month), Silver adds your full central heating system (£15 per month) and Gold adds your plumbing (£21 per month). See Homecover details.
Will I need my boiler serviced?
Yes, and this is included.
Are all parts included?
Yes, all included in the cover.
Do you offer evening and weekend call outs?
Yes, all included in the cover.
From when would I be covered?
From as soon as you complete the forms.
Does my boiler need to be surveyed?
Yes, but this is included.
Is the age of my boiler important?
We will cover any age of boiler, subject to a satisfactory survey.
What are the payment terms?
It's simple: by monthly Direct Debit.
Still have a question?
Our team is happy to help. Call us, or send a message and we will get back to you.
